Delivery Information

The images of the products on the Website are for illustrative purposes only. Although we make every effort to display the colours accurately, we cannot guarantee that your computer’s display of the colours accurately reflects the colour of the products. Your products may vary slightly from those images.

Any products purchased must not be made available for resale.

Please see our Delivery Charges for details of delivery times depending on your location. We will arrange for delivery of the products and aim to deliver your order by the timing for your selected delivery method.

Ownership of the Product(s) will pass to you on delivery.

We know how important it is to receive your goods when you expect them, especially if you’ve ordered something for a specific occasion.  All UK orders are fully tracked and a link to your tracking information will be in your despatch email. 

We offer a number of delivery options within the UK . A full list of details can be found below. We do ask for you to wait the allocated timeframe before querying where your order is. Please note, some orders may be split, again, please allow the full delivery timeframe before querying any items in your order.

Our Customer Services team will only be able to answer queries and investigate any orders that have yet to be delivered after the delivery timeframe.

We aim to deliver parcels within the timeframes specified on our site. However, there are times when delays may occur which are beyond our control such as adverse weather or carrier specific problems. We will always keep our customers updated should this happen.

Please note, some of your items may be delivered separately as orders are occasionally despatched from different locations. Again, we do ask that you allow the full delivery timeframe to pass before querying your order.  Please be aware that we do not offer delivery to a BFPO, mail forwarding, storage or PO address for example Address Pal, Aramex House or Parcel Motel and won’t accept liability of delivery to these addresses. Attempting to use such an address may cause your order to be rejected on our system and your bank to ring fence the value of the order for 10 days.

Delivery fees for most items are as follows, however on bulkier items fitting over 25cm x 2cm x10cm, an additional premium will be charged as items will need to be posted on larger boxes, which, command additional small parcel fees. This is applicable to most bags and bulkier jewellery, including bangles larger than 1.5 cm in height or width.

Delivery Prices Estimated Delivery Time

UK Tracked Delivery: £4.50+VATFREE delivery with spend of £20+ within 1 – 2 Working Days
UK Express Delivery: £5.50+VATOrder by 2PM GMT to get your order delivered within 1-2 Working Days
UK Saturday Delivery: £10.00+VAT

Same Day Service: from £20.00+VAT
Order by 2PM GMT Friday to get your order delivered on Saturday

Order by 2PM GMT and receive your order by 9PM
(available in the London area only)